KareShift vs Caresoft
Caresoft is a new Australian entrant at A$5/user, purpose-built for the Support at Home program. KareShift is available now with eMAR, Xero Payroll, and support for four countries. Different stages, different strengths.
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Caresoft is pre-launch (expressions of interest phase as of Aug 2026) with an aggressive A$5/user price point and a clear focus on the new Support at Home program. They offer a guided care plan wizard and bulk import tools. KareShift is available now, with a full eMAR module, Xero Payroll integration, residential and community aged care, and Support at Home budgets, claiming and contribution statements for Australian home care. If you're waiting for a tool built only for Support at Home, Caresoft may be worth watching. If you need a platform now, you can start a free trial of KareShift today. (Source: caresoft.com.au, Aug 2026)
Pricing comparison
Last verified: 28-Aug-2026
Verify directly with each vendor before making a purchasing decision.
Caresoft
Per-user pricing — A$5/user/month
| Plan | Cost |
|---|---|
| Professional | A$5/user/month |
| Enterprise | Custom pricing |
| Free trial | Available (early access) |
| Status | Pre-launch / early access (caresoft.com.au, Aug 2026) |
Source: caresoft.com.au, Aug 2026. Caresoft is taking expressions of interest. Pricing may change at general availability.
KareShift
Per-bed pricing — published and transparent
| Plan | Monthly cost |
|---|---|
| 30 beds included | A$249/mo + GST billed annually / A$299/mo + GST billed monthly |
| Additional beds | +A$7/bed/mo billed annually (A$9 monthly) |
| Workers | Unlimited |
| Status | Available now in AU, NZ, UK, CA |
Published pricing. Self-serve signup. 90-day free trial. No sales calls.
Feature comparison
Feature data from caresoft.com.au as at Aug 2026. Caresoft is pre-launch — features may change before general availability. Verify directly.
| Feature | Caresoft | KareShift |
|---|---|---|
| Status | Pre-launch / early access (caresoft.com.au, Aug 2026) | Available now — 90-day free trial |
| Pricing | A$5/user/month | A$249/mo per-bed billed annually, A$299 monthly (unlimited workers) |
| Support at Home focus | ✓ Purpose-built for SaH reforms (caresoft.com.au, Aug 2026) | Residential + community aged care, with Support at Home budgets, claiming and contribution statements |
| Care plan wizard | ✓ Guided step-by-step with auto-fill (caresoft.com.au, Aug 2026) | ✓ Versioned + templated care plans |
| Bulk import with diff preview | ✓ Upload CSV, review changes (caresoft.com.au, Aug 2026) | ✓ CSV/Excel import with validation |
| Multi-branch support | ✓ Separate reporting per branch (caresoft.com.au, Aug 2026) | Single-org model (multi-org via login) |
| eMAR / Medication management | Not available as of Aug 2026 | ✓ Full eMAR — orders, rounds, PRN, controlled drugs, MAR chart, allergy alerts |
| ADL charting | Not publicly documented as of Aug 2026 | ✓ Mobile-first ADL charting |
| Clinical observations | Not publicly documented as of Aug 2026 | ✓ Vitals tracking |
| AN-ACC tracking | Not publicly documented as of Aug 2026 | ✓ Automated classification tracking |
| SIRS compliance | Not publicly documented as of Aug 2026 | ✓ Deadline tracking + incident reporting |
| Custom forms | ✓ Forms and checklists (caresoft.com.au, Aug 2026) | ✓ Conditional logic, PDF export, signature pad |
| Xero Payroll integration | Not publicly documented as of Aug 2026 | ✓ Direct timesheet sync, employee mapping (Aged Care plan) |
| Invoicing | ✓ Claims and invoicing (caresoft.com.au, Aug 2026) | ✓ Credit notes, receipts, PDF export |
| Two-factor authentication | ✓ MFA enforced (caresoft.com.au, Aug 2026) | ✓ TOTP + trusted devices + admin reset |
| Countries supported | AU only (as of Aug 2026) | AU, NZ, UK, CA |
| Data location | AWS Sydney (caresoft.com.au, Aug 2026) | AWS Sydney |
| Free trial | Early access signup | 90 days (no credit card) |
Honest assessment
Where Caresoft is stronger
- Purpose-built for the new Support at Home program — designed from scratch for the reforms
- A$5/user pricing — significantly cheaper per-user than most competitors
- Care plan wizard with guided step-by-step creation and auto-fill from client record
- Bulk import with diff preview — upload CSV, review changes before applying
- Multi-branch support — separate data per branch, consolidated reporting
- Quotes and service agreements — pre-care documents for client acceptance
- Founder has direct aged care IT experience (Vodafone, Telstra enterprise background)
- MFA enforced for all users by default
Where KareShift is stronger
- Available now in four countries, with a 90-day free trial
- Full eMAR — medication orders, rounds, PRN, controlled drugs, MAR chart, allergy alerts, error reports
- ADL charting + clinical observations + AN-ACC tracking + SIRS compliance
- Care minutes tracking with threshold alerts + RN coverage monitoring (at-a-glance cover per shift window)
- Restrictive practices register with audit trail
- Cancellation policy automation — calculates a cancellation fee for late cancels / no-shows and adds it to the invoice
- Xero Payroll integration — direct timesheet sync, employee mapping
- Multi-country payroll export (AU/NZ/GB/CA with country-specific fields)
- 90-day free trial (vs early access waitlist)
- Residential aged care module (facility, wings, rooms, care minutes)
- NDIS disability support on the same platform
- Custom forms with conditional logic, PDF export, signature pad
- In-app messaging with push notifications
- Voice dictation for care notes
- Support at Home budgets, claiming and contribution statements for Australian home care
Signs KareShift is a better fit
- You need a platform today — not an early access waitlist
- You need eMAR / medication management, which Caresoft does not publicly document as of Aug 2026
- You need ADL charting, AN-ACC tracking, or SIRS compliance
- You operate in multiple countries (NZ, UK, CA alongside AU)
- You want Xero Payroll integration for your existing payroll workflow
- You run both residential aged care and NDIS on one platform
When to watch Caresoft
Support at Home is your primary need
If you're specifically preparing for the new Support at Home program and want software designed from scratch for those reforms, Caresoft is building exactly that. Worth evaluating when they launch.
A$5/user is compelling
At A$5/user/month, Caresoft is the cheapest option by a wide margin. If budget is the primary constraint and you can wait for general availability, their pricing is hard to beat.
You need bulk import + service catalogue
Caresoft's bulk import with diff preview and service catalogue with rate history are features they highlight heavily. If migrating large client datasets is a key concern, evaluate their tooling when available.
Frequently asked questions
As of Aug 2026, Caresoft is in a pre-launch / early access phase, taking expressions of interest. They have not announced a general availability date. Features and pricing may change before launch. You can start a KareShift free trial today.
KareShift supports residential and community aged care, including Support at Home for Australian home care: budgets, claiming and contribution statements. Caresoft is building specifically for the program — if that is your only need, evaluate both when Caresoft launches.
Different pricing model. KareShift charges per-bed (A$249/mo billed annually, or A$299 monthly, for 30 beds, unlimited workers). Caresoft charges per-user (A$5/user). For a 30-bed facility with 20 staff, KareShift is A$249/mo billed annually; Caresoft would be about A$100/mo. KareShift includes eMAR, Xero Payroll, and multi-country support — capabilities Caresoft does not publicly document as of Aug 2026.
Available now. 90 days free.
90 days free. eMAR, Xero Payroll, ADL charting, AN-ACC — all included. No credit card.
Start Free Trial — 90 Days FreeQuestions? Email hello@kareshift.com