Whaikaha-ready workforce management for NZ disability providers.
KareShift helps disability support coordinators manage their workforce, deliver quality care, and stay compliant โ with rostering, GPS clock-in, Whaikaha compliance tracking, and Pay Equity management in one affordable platform.
No credit card required ยท Cancel anytime ยท No lock-in contract
Sound familiar?
If you're running a NZ disability support service, you're dealing with these every week.
Rosters in spreadsheets
Juggling worker availability, client preferences, and service schedules in Excel. Community workers spread across multiple clients. One mistake creates a missed visit.
Whaikaha audit anxiety
Worker police vets, qualifications, and mandatory training tracked in scattered files. When the auditor asks, you're scrambling. One lapsed cert puts the contract at risk.
Paper timesheets
Workers text their hours at end of the fortnight. You re-enter them into payroll. No GPS record to resolve disputes when a client says the worker left early.
Pay Equity complexity
Workers at different qualification bands. Service history from previous employers. Keeping track of who should be on which rate โ and updating it when they qualify โ takes hours.
No funding visibility
You don't know how many NASC-funded hours have been delivered until you manually calculate it. Over-delivery creates recovery risk. Under-delivery may be unmet need.
Disconnected systems
Roster in one app. Timesheets in another. Compliance in a spreadsheet. Client records on paper. Nothing connects and everything gets entered twice.
Everything you need to run your disability support service
From rostering to Whaikaha compliance and funding tracking โ one platform, no spreadsheets.
Smart Rostering
Drag-and-drop scheduling with availability checks, conflict detection, and NZ shift presets. Community, SIL, and day programme scheduling โ all in one view.
GPS Clock-In/Out
Workers clock in from their phone at the client's address. GPS timestamp proves they were there. Automatic timesheet generation โ no re-keying into payroll. Geofence verification confirms they were on-site.
Whaikaha Compliance Tracking
Track police vets, NZCHW qualifications, first aid, and mandatory training. Alerts before documents expire. Block non-compliant rostering. Keep records ready for Whaikaha reviews.
Pay Equity & MECA Tracking
Pay band management aligned to the Care and Support Workers Pay Equity settlement. Track qualification levels, service recognition history, and correct band placement per worker.
Client Records
Digital care records for every client. NHI number, funding type (Whaikaha, MoH, NASC, EIF, self-funded), support plans, goals, and progress notes in one place.
Funding & Hours Tracking
Track NASC-allocated hours vs delivered hours per client. Know when a client is approaching their funded allocation โ before you over-deliver and create recovery risk.
Progress Notes & Incidents
Workers log care notes and incidents from their phone after each visit. Managers review and approve in one click. Full audit trail for Whaikaha and funder audits.
SIL & Group Homes
Manage Supported Independent Living sites โ allocate clients to group homes, track worker-to-client ratios, and roster 24/7 coverage across multiple houses.
In-App Messaging
Message workers directly, broadcast to teams, share attachments. Push notifications keep everyone in the loop. Replace WhatsApp groups with a messaging tool built to support your Privacy Act obligations.
Custom Forms
Build custom checklists, assessments, and incident forms. Attach to shifts. Workers complete on mobile. PDF export for records and Whaikaha audit evidence.
eMAR โ Medication Management
Full electronic medication administration records. Orders, rounds, PRN, controlled drugs, MAR chart, allergy alerts, error reporting. Full audit trail for Ngฤ Paerewa evidence.
Xero Payroll Integration
Direct timesheet sync to Xero with KiwiSaver and IRD number mapping. Employee auto-mapping, earnings rate configuration. No manual re-entry. Available on the Scale and aged-care plans, not during the free trial.
Shift Offers
Broadcast open shifts to available workers. They accept or decline from their phone. Fill vacancies in minutes โ no phone calls or text chains.
Geofence Verification
Verify workers are at the right address when they clock in. Alerts on violations. Objective attendance evidence for Whaikaha service delivery audits.
Recurring Shifts
Set up a regular support session once, repeat weekly, fortnightly, or monthly. Build a full roster in seconds. Maintain continuity of support for clients.
Smart Worker Suggestions
When creating a shift, KareShift ranks available workers by relationship history, compliance, and availability โ so you always assign the best match for that client.
Worker Availability
Workers set and update their own availability from their phone. Coordinators see real-time availability when building the roster โ no more back-and-forth texts.
Client Schedule Coverage
See which hours are covered for each client and spot gaps before they become missed visits.
Visit Confirmation
Every timesheet carries GPS and clock-in evidence, with anomaly flags for geofence violations, time variance, and late submissions โ verify visits happened before you bill.
Cancellation Policy
Automate late-cancellation and no-show fees: KareShift calculates the fee and adds it to the invoice. Set the late window, fee percentages, and who they apply to.
Leave Management
Workers request leave, managers approve. Automatically reflected in the roster โ no double-handling. NZ Holiday Act leave types supported.
Worker Self-Onboarding
Invite a worker โ they complete their own profile, upload police vet and qualification certificates, and set their availability. No admin data entry needed.
Analytics Dashboard
Shift fill rates, worker utilisation, compliance health, and service delivery metrics โ at a glance. Know how your organisation is performing week to week.
Shift Notifications & Reminders
Workers notified when shifts are assigned, changed, or cancelled. Automatic reminders 2 hours before each visit reduce no-shows.
Export Everything
Payroll-ready CSV, styled Excel, and PDF exports (payroll export is on the Scale and aged-care plans). Service delivery data for funder reports. One click to get data out.
Bulk Data Import
Import workers, clients, and records from CSV or Excel. KareShift validates every record โ you review and approve before saving.
Voice Dictation
Workers speak their care notes between visits โ no typing on a phone. Tap the mic, talk naturally, notes are saved. Works on Chrome and Edge.
NFC/QR Tag Check-in
Place a QR code or NFC tag at the client's home. Workers scan to clock in โ proof of presence without GPS uncertainty. Perfect for home-based support and community visits.
Multi-Role Support
Coordinators who also do support shifts can switch roles instantly. One account, two views โ no separate login needed.
See it in action
Real product screenshots โ not mockups. This is what your team will use every day.
Owner Dashboard
Shifts today, compliance alerts, worker stats, service delivery overview โ everything at a glance.
Roster & Scheduling
Weekly shift calendar with colour-coded clients, conflict detection, and drag-and-drop.
Client Records
All your disability support clients โ NHI number, NASC funding, goals, linked workers.
Progress Notes
Workers log care notes from their phone. Managers review and approve with full audit trail.
Analytics
Shift fill rate, worker utilisation, compliance health, funding delivery metrics.
Geofence Alerts
Automatic alerts when workers clock in outside the expected address radius.
Shift Offers
Workers see and accept open shifts directly from their phone โ no phone calls.
Travel & Allowances
Mileage logging between clients at a configurable per-km rate, with export.
Rostered vs Billed
Spot revenue leakage at a glance โ rostered hours versus hours actually billed, per client, with the shortfall highlighted.
Xero Connection
Connect your Xero organisation once; KareShift keeps it linked.
Xero Pay-Item Mapping
Map KareShift pay categories to your Xero earnings rates so timesheets sync correctly.
Invoices
Draft, sent, paid and voided invoices in one list, with PDF, receipt and credit note actions.
Training Modules
Mandatory and optional training, overall compliance and who is due.
AI Progress Summary โ Result
A written summary with highlights and areas to monitor. Staff review it before relying on it.
Shift Swap Requests
Pending swap requests with approve and reject.
Incident Detail
An incident with its status, details and the update trail of who did what.
Form Submissions
Completed forms on a participant's record, with signatures.
Up and running in minutes, not weeks
Sign up in 2 minutes
Create your account. No credit card, no sales call, no lock-in.
Add workers & clients
Import your team or add them manually. Set up client profiles and NASC funding allocations.
Create shifts & track time
Build your roster, assign shifts, and let workers clock in from their phone with GPS verification.
Export for payroll & funder reports
One-click payroll export (Scale plan). Service delivery data ready for Whaikaha and MoH reporting.
How KareShift compares for NZ disability support
Purpose-built for NZ providers vs AU-first or generic tools.
| Feature | KareShift | AU-first tools | Spreadsheets |
|---|---|---|---|
| Pricing model | Per-tier from NZ$59/mo + GST | Per-user pricing, e.g. ShiftCare NZ$9โ25/user/mo (shiftcare.com, Aug 2026) | Free (massive admin time) |
| NZ-native | โ NHI, Pay Equity, Whaikaha | AU NDIS-first, NZ bolted on | N/A |
| Whaikaha compliance | โ Built in | Not publicly documented as of Aug 2026 | โ |
| Pay Equity / MECA | โ Band tracking built in | Not publicly documented as of Aug 2026 | โ Manual |
| GPS clock-in/out | โ + geofence verification | โ | โ |
| Progress notes | โ Included | Varies by tool and plan | โ |
| Custom forms | โ Growth, Scale and aged-care plans (conditional logic) | ShiftCare: Intelligence tier only (shiftcare.com, Aug 2026) | โ |
| Free trial | 90 days (no credit card) | ShiftCare: 7 days (shiftcare.com, Aug 2026) | N/A |
Competitor data based on publicly available documentation as of Aug 2026. โ indicates not present in publicly accessible documentation at time of verification. Contact providers directly for current information.
Purpose-built pricing for care providers
One price for your whole team within your tier. No setup fees, no exit fees. All prices exclude GST.
Starter
NZ$566/year + GST โ save 20%
Solo coordinators & micro providers
- Up to 5 workers
- Unlimited clients
- Rostering & timesheets
- GPS clock-in/out
- Worker compliance tracking
- Email support
Growth
NZ$1,142/year + GST โ save 20%
Growing providers scaling their team
- Up to 20 workers
- Unlimited clients
- Everything in Starter, plus:
- Custom forms
- Invoicing with credit notes
- Shift swap & replacement
- Penalty-rate overrides & holiday exclusions
Scale
NZ$2,870/year + GST โ save 20%
Established providers with large teams
- 50 workers included (+NZ$6/worker + GST after)
- Unlimited clients
- Everything in Growth, plus:
- Xero Payroll sync
- Payroll export (CSV, Excel, PDF)
Progress notes, incidents, leave management, funding and hours tracking, the analytics dashboard and the client coverage view are included in every plan. The 90-day trial (up to 5 workers) includes everything except Xero Payroll sync and payroll export.
Pricing built around your operation, not your headcount
Compared with per-worker pricing of NZ$9โ15/worker/month, the monthly Essentials and Growth tiers of ShiftCare, a per-user competitor in NZ (shiftcare.com/pricing, Aug 2026; its Intelligence tier is NZ$25). KareShift prices are monthly billing; annual billing is 20% less. At 5 workers the saving depends on the tier. Contact providers for current rates. All prices exclude GST (15%). GST added at checkout.
Frequently asked questions
No. KareShift is month-to-month. You can cancel anytime with no penalties or exit fees. Cancellation takes effect at the end of your current billing period.
Each worker profile includes their NZCHW qualification level and sector service history, which determines their Pay Equity band. When a worker completes a qualification, you update their band and KareShift flags the pay rate change. Service recognition from previous employers can be recorded and documented for audit purposes.
90 days with up to 5 workers, no credit card required. The trial includes everything except Xero Payroll sync and payroll export, which need a paid Scale plan. At the end of your trial, choose the plan that fits.
KareShift's GPS clock-in verifies the worker is at the client's location using geofencing. Rosters and shift details stay viewable offline through the installable PWA, so workers can see their day without a connection. Recording a clock-in itself needs a live connection โ in areas with no signal, the worker clocks in once connectivity returns.
Yes. KareShift has a dedicated NZ aged care module with ADL charting, care plans, clinical observations, and Whaikaha-aligned compliance tracking. See KareShift for NZ Aged Care โ
All care data is encrypted at rest and in transit, and held on AWS infrastructure in Sydney, Australia. KareShift is built to support your obligations under the NZ Privacy Act 2020. Transactional services may use overseas infrastructure โ see our Privacy Policy for details.
Ready to simplify your disability support service?
Replace spreadsheets with KareShift. Start your free 90-day trial today.
Start Free Trial โ No Credit CardQuestions? Email hello@kareshift.com
NZ Disability Support Guides
Whaikaha Compliance Checklist (2026)
Worker certification, Ngฤ Paerewa obligations, and audit readiness for NZ providers.
Care and Support Workers Pay Equity Guide
Pay bands, qualification requirements, and workforce budget implications.
Rostering Community Support Workers in NZ
Community, SIL, and day programme scheduling best practices.