Product Tour — Canada

Real screenshots from KareShift for Canadian disability support and long-term care providers. No demo required — browse the screens below.

Disability Support — Owner View

What coordinators and managers see when managing a community disability support agency in Ontario.

CA Disability Dashboard

Dashboard

Daily overview — roster coverage, compliance alerts, worker stats, operational status.

Cancellation Policy settings — automate late-cancellation and no-show fees

Cancellation Policy

Claim Approval — coordinator reviews open-shift claims with projected weekly hours and an overtime warning

Claim Approval

Claim Approval — coordinator reviews open-shift claims with projected weekly hours and an overtime warning — mobile view

Claim Approval (Mobile)

Timesheet Review — anomaly badges for GPS violations, time variance and late submissions

Visit Confirmation

Timesheet Review — anomaly badges for GPS violations, time variance and late submissions — mobile view

Visit Confirmation (Mobile)

Worker Compliance — document tracking with expiry alerts — mobile view

Worker Compliance (Mobile)

Roster Management

Roster Management

Weekly roster with Ontario shift presets. Drag-and-drop scheduling for community support.

Roster Calendar View

Calendar View

Full calendar view — toggle between day, week, and month. Filter by worker or participant.

Participants List

Participants

All your participants — Passport funding allocations, support plans, goals, linked workers.

Participant Detail

Participant Detail

Full participant profile — funding, goals, linked workers, support history.

Workers List

Support Workers

Your full team — Vulnerable Sector Check status, First Aid, availability, hours this week.

Worker Compliance

Worker Compliance

Document tracking — police checks, First Aid, training records, expiry alerts.

Timesheets

Timesheets

Auto-generated from GPS clock-in. Approve, export to payroll, track hours and costs.

Progress Notes

Progress Notes

Care notes linked to participants. Searchable, timestamped, audit-ready.

Analytics

Analytics

Staffing metrics, compliance health, shift fill rates — data-driven management.

Leave Management

Leave Management

Leave requests, approvals, balance tracking. Annual, personal, unpaid — all in one place.

Incidents

Incident Reporting

Record, classify, and track incidents. Full audit trail for MCCSS reviews.

Messages

Team Messaging

Secure 1:1 and group messaging. File sharing, read receipts, push notifications.

Geofence Violations

Geofence Alerts

Automatic alerts when workers clock in outside the expected participant address.

Reports

Reports & Exports

Payroll export, funding usage, weekly hours — CSV, Excel, or PDF.

Custom Forms

Custom Forms

Build forms for any purpose — assessments, vehicle inspections, daily logs.

Allowances

Allowances & Mileage

Mileage logging at a configurable per-km rate, plus travel allowances.

Mileage Overview

Mileage Overview

All workers' travel at a glance. Distance, trips, and reimbursement totals.

Settings

Settings

Organisation details, billing, subscription, timezone.

Public Holidays

Public Holidays

Ontario statutory holidays auto-applied. Add custom holidays for penalty rate calculations.

Data Import

Data Import

Bulk import workers, participants, and shifts from CSV.

Feedback

Feedback

Submit feedback directly inside the app. Feature requests go into our roadmap.

Quick Feedback Widget

Quick Feedback

Submit feedback from any page with our floating widget.

Feedback Detail

Feedback Detail

View admin responses and resolution status on individual feedback items.

Feedback History

Feedback History

All submitted feedback — sorted by status, with admin responses.

Feedback Widget Filled

Feedback Submission

Describe the issue, select a category, and submit — takes seconds.

Help Centre

Help Centre

Built-in guides and documentation. Search for answers without leaving the app.

Rostered vs Billed report — hours rostered versus hours billed, with the shortfall highlighted

Rostered vs Billed

Spot revenue leakage at a glance — rostered hours versus hours actually billed, per participant, with the shortfall highlighted.

AI Settings: Turn AI progress summaries on for your organisation, set a monthly spending cap and see this period's usage.

AI Settings

Turn AI progress summaries on for your organisation, set a monthly spending cap and see this period's usage.

AI Progress Summary — Choose a Period: Pick a participant and a date range, see the cost per summary, then generate. Off by default; owners switch it on.

AI Progress Summary — Choose a Period

Pick a participant and a date range, see the cost per summary, then generate. Off by default; owners switch it on.

AI Progress Summary — Result: A written summary with highlights and areas to monitor. Staff review it before relying on it.

AI Progress Summary — Result

A written summary with highlights and areas to monitor. Staff review it before relying on it.

AI Usage History: Every summary generated, who ran it, for whom and what it cost.

AI Usage History

Every summary generated, who ran it, for whom and what it cost.

Custom Allowances: Create your own allowances beyond the standard ones, each with its own rate.

Custom Allowances

Create your own allowances beyond the standard ones, each with its own rate.

Allowance Rates: The rates used for each allowance, in one table.

Allowance Rates

The rates used for each allowance, in one table.

Allowances Report: Preview and export what was paid in allowances over a period, with a grand total.

Allowances Report

Preview and export what was paid in allowances over a period, with a grand total.

Form Analytics: Totals and answer distributions for a custom form across all submissions.

Form Analytics

Totals and answer distributions for a custom form across all submissions.

Form Submissions: Completed forms on a participant's record, with signatures.

Form Submissions

Completed forms on a participant's record, with signatures.

Incident Detail: An incident with its status, details and the update trail of who did what.

Incident Detail

An incident with its status, details and the update trail of who did what.

Report an Incident: Record what happened, who was involved and what was done straight away.

Report an Incident

Record what happened, who was involved and what was done straight away.

Invoices: Draft, sent, paid and voided invoices in one list, with PDF, receipt and credit note actions.

Invoices

Draft, sent, paid and voided invoices in one list, with PDF, receipt and credit note actions.

Cancellation History: Cancelled visits with who cancelled, whether the fee is claimable and the amount.

Cancellation History

Cancelled visits with who cancelled, whether the fee is claimable and the amount.

Participant Schedule: A participant's week of support and how well it is covered.

Participant Schedule

A participant's week of support and how well it is covered.

Roster — Day View: One day's shifts grouped by worker.

Roster — Day View

One day's shifts grouped by worker.

Roster — Month View: A month at a glance with shift counts for each day.

Roster — Month View

A month at a glance with shift counts for each day.

Shift Swap Requests: Pending swap requests with approve and reject.

Shift Swap Requests

Pending swap requests with approve and reject.

Set Up Two-Factor Authentication: Scan a code with an authenticator app, then enter the six-digit code to switch it on.

Set Up Two-Factor Authentication

Scan a code with an authenticator app, then enter the six-digit code to switch it on.

Billing and Plan: Your plan, worker usage and billing history.

Billing and Plan

Your plan, worker usage and billing history.

Service Delivery Modes: Choose which kinds of service your organisation delivers.

Service Delivery Modes

Choose which kinds of service your organisation delivers.

Notification Preferences: Choose which emails you receive.

Notification Preferences

Choose which emails you receive.

Open Shift Approval: Decide whether workers can claim open shifts straight away or need approval.

Open Shift Approval

Decide whether workers can claim open shifts straight away or need approval.

Kiosk PIN: Set the PIN workers use at a shared kiosk.

Kiosk PIN

Set the PIN workers use at a shared kiosk.

Your Profile Settings: Your login email and email notification choices.

Your Profile Settings

Your login email and email notification choices.

Security Settings: Two-factor status for your account, with trusted devices and an audit log for owners.

Security Settings

Two-factor status for your account, with trusted devices and an audit log for owners.

Team Members and Roles: Everyone in your organisation, their status and roles.

Team Members and Roles

Everyone in your organisation, their status and roles.

Weekly Report: Set the thresholds for the weekly summary email.

Weekly Report

Set the thresholds for the weekly summary email.

Forms Attached to a Shift: A shift with a mandatory form marked completed.

Forms Attached to a Shift

A shift with a mandatory form marked completed.

Cancel a Shift: Record who cancelled and why, so the right fee is applied.

Cancel a Shift

Record who cancelled and why, so the right fee is applied.

Shift Detail: A shift with its worker, pay estimate and attached forms.

Shift Detail

A shift with its worker, pay estimate and attached forms.

Add a Shift: Pick the person, date and times, and see suggested workers.

Add a Shift

Pick the person, date and times, and see suggested workers.

Replacement Assistant: A vacant shift with ranked replacement workers and one-click offers.

Replacement Assistant

A vacant shift with ranked replacement workers and one-click offers.

Reschedule a Shift: Move a shift to a new date and time.

Reschedule a Shift

Move a shift to a new date and time.

Training Modules: Mandatory and optional training, overall compliance and who is due.

Training Modules

Mandatory and optional training, overall compliance and who is due.

Worker Availability: A worker's weekly availability grid.

Worker Availability

A worker's weekly availability grid.

Worker Profile: A worker's profile and details.

Worker Profile

A worker's profile and details.

Worker Payroll Details: Payroll details and allowance settings for a worker.

Worker Payroll Details

Payroll details and allowance settings for a worker.

Disability Support — Mobile Views

Every feature works on mobile. Here's what it looks like on a phone.

Dashboard — Mobile

Dashboard (Mobile)

Roster — Mobile

Roster (Mobile)

Calendar — Mobile

Calendar (Mobile)

Participants — Mobile

Participants (Mobile)

Participant Detail — Mobile

Participant Detail (Mobile)

Workers — Mobile

Workers (Mobile)

Timesheets — Mobile

Timesheets (Mobile)

Progress Notes — Mobile

Progress Notes (Mobile)

Analytics — Mobile

Analytics (Mobile)

Leave — Mobile

Leave (Mobile)

Incidents — Mobile

Incidents (Mobile)

Messages — Mobile

Messages (Mobile)

Geofence — Mobile

Geofence (Mobile)

Reports — Mobile

Reports (Mobile)

Forms — Mobile

Forms (Mobile)

Allowances — Mobile

Allowances (Mobile)

Mileage — Mobile

Mileage (Mobile)

Settings — Mobile

Settings (Mobile)

Holidays — Mobile

Holidays (Mobile)

Import — Mobile

Import (Mobile)

Feedback — Mobile

Feedback (Mobile)

Help — Mobile

Help (Mobile)

Holiday Exclusion

Holiday Self-Service

Holiday Exclusion — Mobile

Holiday Self-Service (Mobile)

Penalty Rates

Penalty Rates

Penalty Rates — Mobile

Penalty Rates (Mobile)

Template Import

Template Import

Template Import — Mobile

Template Import (Mobile)

Rostered vs Billed report — hours rostered versus hours billed, with the shortfall highlighted — mobile view

Rostered vs Billed (Mobile)

Spot revenue leakage at a glance — rostered hours versus hours actually billed, per participant, with the shortfall highlighted.

AI Settings: Turn AI progress summaries on for your organisation, set a monthly spending cap and see this period's usage. (mobile view)

AI Settings (Mobile)

Turn AI progress summaries on for your organisation, set a monthly spending cap and see this period's usage.

AI Progress Summary — Choose a Period: Pick a participant and a date range, see the cost per summary, then generate. Off by default; owners switch it on. (mobile view)

AI Progress Summary — Choose a Period (Mobile)

Pick a participant and a date range, see the cost per summary, then generate. Off by default; owners switch it on.

AI Progress Summary — Result: A written summary with highlights and areas to monitor. Staff review it before relying on it. (mobile view)

AI Progress Summary — Result (Mobile)

A written summary with highlights and areas to monitor. Staff review it before relying on it.

AI Usage History: Every summary generated, who ran it, for whom and what it cost. (mobile view)

AI Usage History (Mobile)

Every summary generated, who ran it, for whom and what it cost.

Custom Allowances: Create your own allowances beyond the standard ones, each with its own rate. (mobile view)

Custom Allowances (Mobile)

Create your own allowances beyond the standard ones, each with its own rate.

Allowance Rates: The rates used for each allowance, in one table. (mobile view)

Allowance Rates (Mobile)

The rates used for each allowance, in one table.

Allowances Report: Preview and export what was paid in allowances over a period, with a grand total. (mobile view)

Allowances Report (Mobile)

Preview and export what was paid in allowances over a period, with a grand total.

Form Analytics: Totals and answer distributions for a custom form across all submissions. (mobile view)

Form Analytics (Mobile)

Totals and answer distributions for a custom form across all submissions.

Form Submissions: Completed forms on a participant's record, with signatures. (mobile view)

Form Submissions (Mobile)

Completed forms on a participant's record, with signatures.

Incident Detail: An incident with its status, details and the update trail of who did what. (mobile view)

Incident Detail (Mobile)

An incident with its status, details and the update trail of who did what.

Report an Incident: Record what happened, who was involved and what was done straight away. (mobile view)

Report an Incident (Mobile)

Record what happened, who was involved and what was done straight away.

Invoices: Draft, sent, paid and voided invoices in one list, with PDF, receipt and credit note actions. (mobile view)

Invoices (Mobile)

Draft, sent, paid and voided invoices in one list, with PDF, receipt and credit note actions.

Cancellation History: Cancelled visits with who cancelled, whether the fee is claimable and the amount. (mobile view)

Cancellation History (Mobile)

Cancelled visits with who cancelled, whether the fee is claimable and the amount.

Participant Schedule: A participant's week of support and how well it is covered. (mobile view)

Participant Schedule (Mobile)

A participant's week of support and how well it is covered.

Roster — Day View: One day's shifts grouped by worker. (mobile view)

Roster — Day View (Mobile)

One day's shifts grouped by worker.

Roster — Month View: A month at a glance with shift counts for each day. (mobile view)

Roster — Month View (Mobile)

A month at a glance with shift counts for each day.

Shift Swap Requests: Pending swap requests with approve and reject. (mobile view)

Shift Swap Requests (Mobile)

Pending swap requests with approve and reject.

Set Up Two-Factor Authentication: Scan a code with an authenticator app, then enter the six-digit code to switch it on. (mobile view)

Set Up Two-Factor Authentication (Mobile)

Scan a code with an authenticator app, then enter the six-digit code to switch it on.

Billing and Plan: Your plan, worker usage and billing history. (mobile view)

Billing and Plan (Mobile)

Your plan, worker usage and billing history.

Service Delivery Modes: Choose which kinds of service your organisation delivers. (mobile view)

Service Delivery Modes (Mobile)

Choose which kinds of service your organisation delivers.

Notification Preferences: Choose which emails you receive. (mobile view)

Notification Preferences (Mobile)

Choose which emails you receive.

Open Shift Approval: Decide whether workers can claim open shifts straight away or need approval. (mobile view)

Open Shift Approval (Mobile)

Decide whether workers can claim open shifts straight away or need approval.

Kiosk PIN: Set the PIN workers use at a shared kiosk. (mobile view)

Kiosk PIN (Mobile)

Set the PIN workers use at a shared kiosk.

Your Profile Settings: Your login email and email notification choices. (mobile view)

Your Profile Settings (Mobile)

Your login email and email notification choices.

Security Settings: Two-factor status for your account, with trusted devices and an audit log for owners. (mobile view)

Security Settings (Mobile)

Two-factor status for your account, with trusted devices and an audit log for owners.

Team Members and Roles: Everyone in your organisation, their status and roles. (mobile view)

Team Members and Roles (Mobile)

Everyone in your organisation, their status and roles.

Weekly Report: Set the thresholds for the weekly summary email. (mobile view)

Weekly Report (Mobile)

Set the thresholds for the weekly summary email.

Forms Attached to a Shift: A shift with a mandatory form marked completed. (mobile view)

Forms Attached to a Shift (Mobile)

A shift with a mandatory form marked completed.

Cancel a Shift: Record who cancelled and why, so the right fee is applied. (mobile view)

Cancel a Shift (Mobile)

Record who cancelled and why, so the right fee is applied.

Shift Detail: A shift with its worker, pay estimate and attached forms. (mobile view)

Shift Detail (Mobile)

A shift with its worker, pay estimate and attached forms.

Add a Shift: Pick the person, date and times, and see suggested workers. (mobile view)

Add a Shift (Mobile)

Pick the person, date and times, and see suggested workers.

Replacement Assistant: A vacant shift with ranked replacement workers and one-click offers. (mobile view)

Replacement Assistant (Mobile)

A vacant shift with ranked replacement workers and one-click offers.

Reschedule a Shift: Move a shift to a new date and time. (mobile view)

Reschedule a Shift (Mobile)

Move a shift to a new date and time.

Training Modules: Mandatory and optional training, overall compliance and who is due. (mobile view)

Training Modules (Mobile)

Mandatory and optional training, overall compliance and who is due.

Worker Availability: A worker's weekly availability grid. (mobile view)

Worker Availability (Mobile)

A worker's weekly availability grid.

Worker Profile: A worker's profile and details. (mobile view)

Worker Profile (Mobile)

A worker's profile and details.

Worker Payroll Details: Payroll details and allowance settings for a worker. (mobile view)

Worker Payroll Details (Mobile)

Payroll details and allowance settings for a worker.

Disability Support — Worker View

What support workers see on their phone and desktop.

Worker Dashboard

Worker Dashboard

Today's shifts, upcoming roster, clock-in status, and notifications.

Open Shift Board — claimable vacant shifts with pay estimate and expiry

Open Shift Board

Open Shift Board — claimable vacant shifts with pay estimate and expiry — mobile view

Open Shift Board (Mobile)

Worker Roster

My Roster

Upcoming shifts, participant details, and one-tap clock-in.

Worker Timesheets

My Timesheets

View approved hours, pending approvals, and historical records.

Worker Availability

Availability

Set weekly availability. Conflict warnings shown when rostered against unavailable times.

Worker Leave

Request Leave

Submit leave requests, view balances, check approval status.

Worker Messages

Messages

Communicate with coordinators and team members directly.

Worker Onboarding

Self-Onboarding

New workers complete their own profile, upload compliance docs, set availability.

Shift Offers

Shift Offers

See and accept open shifts directly from your phone — no phone calls needed.

Filling a Form: A worker fills a custom form on their phone as part of a shift.

Filling a Form

A worker fills a custom form on their phone as part of a shift.

My Training: A worker sees the training assigned to them and what is complete.

My Training

A worker sees the training assigned to them and what is complete.

Ask to Swap a Shift: A worker who can't make a shift asks to swap it and says why.

Ask to Swap a Shift

A worker who can't make a shift asks to swap it and says why.

Worker — Mobile Views

Worker Dashboard — Mobile

Dashboard (Mobile)

Worker Roster — Mobile

Roster (Mobile)

Timesheets — Mobile

Timesheets (Mobile)

Availability — Mobile

Availability (Mobile)

Leave — Mobile

Leave (Mobile)

Messages — Mobile

Messages (Mobile)

Onboarding — Mobile

Onboarding (Mobile)

Shift Offers — Mobile

Shift Offers (Mobile)

Filling a Form: A worker fills a custom form on their phone as part of a shift. (mobile view)

Filling a Form (Mobile)

A worker fills a custom form on their phone as part of a shift.

My Training: A worker sees the training assigned to them and what is complete. (mobile view)

My Training (Mobile)

A worker sees the training assigned to them and what is complete.

Ask to Swap a Shift: A worker who can't make a shift asks to swap it and says why. (mobile view)

Ask to Swap a Shift (Mobile)

A worker who can't make a shift asks to swap it and says why.

Long-Term Care — Owner View

What administrators and DOCs see when managing a long-term care home in Ontario.

LTC Dashboard

Dashboard

Bed occupancy, staffing coverage, compliance alerts, and daily operational overview.

Cancellation Policy settings — automate late-cancellation and no-show fees

Cancellation Policy

Resident Detail — profile, care plan, ADL charts and clinical observations — mobile view

Resident Detail (Mobile)

Claim Approval — coordinator reviews open-shift claims with projected weekly hours and an overtime warning

Claim Approval

Claim Approval — coordinator reviews open-shift claims with projected weekly hours and an overtime warning — mobile view

Claim Approval (Mobile)

Timesheet Review — anomaly badges for GPS violations, time variance and late submissions

Visit Confirmation

Timesheet Review — anomaly badges for GPS violations, time variance and late submissions — mobile view

Visit Confirmation (Mobile)

Worker Compliance — document tracking with expiry alerts — mobile view

Worker Compliance (Mobile)

Residents List

Residents

All residents with room assignments, care levels, and admission status.

Resident Detail

Resident Detail

Full resident profile — room, care plan, clinical history, NOK contacts.

Facility Management

Facility

Wings, rooms, and bed assignments. Visual occupancy overview.

Residential Roster

Roster

Shift scheduling by wing with AM/PM/Night presets and coverage tracking.

Roster Calendar

Calendar View

Full calendar with shift coverage visibility across all wings.

Clinical Observations

Clinical Observations

Record vitals, pain assessments, and clinical notes. Trend tracking.

ADL Charts

ADL Charting

Track activities of daily living — mobility, nutrition, hygiene, continence.

Handover

Shift Handover

Structured handover notes between shifts, so resident updates are recorded and passed on.

eMAR — Medication Orders

eMAR — Medication Orders

Full medication management — orders, PRN, controlled drugs. Real-time compliance with missed dose alerts.

Controlled Drug Register

Controlled Drug Register

Full chain of custody — opening balance, receipts, administrations, disposals.

Medication Error Reports

Medication Error Reports

Track and analyse medication errors — type, severity, root cause analysis.

Report Error

Report Medication Error

Structured error reporting — wrong dose, wrong time, omission.

Medication Reviews

Medication Reviews

Track overdue medication reviews. Quarterly scheduling, Physician/pharmacist sign-off.

Medication Rounds

Medication Rounds

Room-by-room medication checklist for care workers.

Open Shift Board — claimable vacant shifts with pay estimate and expiry

Open Shift Board

Open Shift Board — claimable vacant shifts with pay estimate and expiry — mobile view

Open Shift Board (Mobile)

Coverage

Coverage

At-a-glance shift coverage by wing and time. Spot gaps early.

Progress Notes

Progress Notes

Shift-by-shift care notes linked to residents. Audit-ready.

Restrictive Practices

Restrictive Practices

Log and track any restrictive interventions with full audit trail.

Timesheets

Timesheets

Auto-generated from clock-in. Approve and export to payroll.

Leave

Leave

Manage staff leave with roster impact visibility.

Import

Data Import

Bulk import residents, workers, and historical data from CSV.

Workers

Workers

Full team — PSWs, RPNs, RNs. Compliance status and hours.

Worker Compliance

Worker Compliance

Track Vulnerable Sector Checks, CPR, and mandatory training.

Analytics

Analytics

Staffing metrics, compliance health, and operational insights.

Incidents

Incidents

Incident reporting with classification, follow-up, and audit trail.

Messages

Messaging

Secure team messaging. Shift handover channels, 1:1 and group conversations.

Reports

Reports

Payroll-ready exports, staffing reports, and compliance summaries.

Forms

Custom Forms

Build assessment forms, incident checklists, and daily logs.

Allowances

Allowances

Manage staff allowances and mileage reimbursements.

Mileage

Mileage Overview

Staff travel distance and reimbursement totals at a glance.

Leave Management

Leave Management

All leave requests, approvals, and balance tracking.

Timesheets Overview

Timesheets Overview

Organisation-wide timesheet approval and export.

Settings

Settings

Organisation config, billing, and subscription management.

Holidays

Public Holidays

Ontario statutory holidays with penalty rate automation.

Feedback

Feedback

Submit feedback and track admin responses.

Feedback Widget

Quick Feedback

Submit from any page with the floating widget.

Feedback Detail

Feedback Detail

View responses and resolution status.

Feedback List

Feedback History

All submissions sorted by status.

Feedback Filled

Feedback Form

Describe, categorise, and submit.

Help

Help Centre

Built-in guides and documentation.

Nutrition screening (MUST) — risk level, recommended action and history for a resident

Nutrition Screening (MUST)

Record MUST screenings for each resident and see the risk level, the recommended action and the full screening history.

Rostered vs Billed report — hours rostered versus hours billed, with the shortfall highlighted

Rostered vs Billed

Spot revenue leakage at a glance — rostered hours versus hours actually billed, per resident, with the shortfall highlighted.

Admissions Pipeline: Track every enquiry from first call to admission: stage, priority, source and days waiting.

Admissions Pipeline

Track every enquiry from first call to admission: stage, priority, source and days waiting.

MAR Chart: A resident's medication administration over a week: given, refused, withheld and missed.

MAR Chart

A resident's medication administration over a week: given, refused, withheld and missed.

Missed Dose Alerts: Doses that were due and not recorded, so nothing is missed between rounds.

Missed Dose Alerts

Doses that were due and not recorded, so nothing is missed between rounds.

Give PRN Medication: Record an as-needed dose with the reason and a pain score; allergies and controlled-drug witnesses are shown.

Give PRN Medication

Record an as-needed dose with the reason and a pain score; allergies and controlled-drug witnesses are shown.

Body Map — Back: Back view with sacrum and heel pressure injuries recorded.

Body Map — Back

Back view with sacrum and heel pressure injuries recorded.

Body Map — Front: Mark skin findings on the front of the body and see them in the resident's record.

Body Map — Front

Mark skin findings on the front of the body and see them in the resident's record.

Resident Care Plan: The care plan for a resident, in the same record as everything else.

Resident Care Plan

The care plan for a resident, in the same record as everything else.

Resident Discharge: A completed discharge with its summary kept on the record.

Resident Discharge

A completed discharge with its summary kept on the record.

Next of Kin and Family Portal: Contacts on a resident's record, and who has family portal access.

Next of Kin and Family Portal

Contacts on a resident's record, and who has family portal access.

Family Updates: Post an update to the family and see what has already been shared.

Family Updates

Post an update to the family and see what has already been shared.

Resident Funding: Funding and fee details held on the resident's record.

Resident Funding

Funding and fee details held on the resident's record.

Resident GP Details: The resident's GP and contact details.

Resident GP Details

The resident's GP and contact details.

Resident Legal Documents: Advance care directive and power of attorney recorded for the resident.

Resident Legal Documents

Advance care directive and power of attorney recorded for the resident.

Resident Medical Profile: Conditions, medications, allergies and falls risk.

Resident Medical Profile

Conditions, medications, allergies and falls risk.

Resident Personal Details: The resident's personal details and room.

Resident Personal Details

The resident's personal details and room.

Family Portal — Accept Invitation: A relative accepts an invitation with a name and a password.

Family Portal — Accept Invitation

A relative accepts an invitation with a name and a password.

Family Portal — Updates: A relative's private feed of staff-written updates about their family member.

Family Portal — Updates

A relative's private feed of staff-written updates about their family member.

Family Portal — Sign In: Relatives sign in to their own portal, separate from the staff app.

Family Portal — Sign In

Relatives sign in to their own portal, separate from the staff app.

Custom Allowances: Create your own allowances beyond the standard ones, each with its own rate.

Custom Allowances

Create your own allowances beyond the standard ones, each with its own rate.

Allowance Rates: The rates used for each allowance, in one table.

Allowance Rates

The rates used for each allowance, in one table.

Allowances Report: Preview and export what was paid in allowances over a period, with a grand total.

Allowances Report

Preview and export what was paid in allowances over a period, with a grand total.

Incident Detail: An incident with its status, details and the update trail of who did what.

Incident Detail

An incident with its status, details and the update trail of who did what.

Report an Incident: Record what happened, who was involved and what was done straight away.

Report an Incident

Record what happened, who was involved and what was done straight away.

Invoices: Draft, sent, paid and voided invoices in one list, with PDF, receipt and credit note actions.

Invoices

Draft, sent, paid and voided invoices in one list, with PDF, receipt and credit note actions.

Roster — Day View: One day's shifts grouped by worker.

Roster — Day View

One day's shifts grouped by worker.

Roster — Month View: A month at a glance with shift counts for each day.

Roster — Month View

A month at a glance with shift counts for each day.

Shift Swap Requests: Pending swap requests with approve and reject.

Shift Swap Requests

Pending swap requests with approve and reject.

Set Up Two-Factor Authentication: Scan a code with an authenticator app, then enter the six-digit code to switch it on.

Set Up Two-Factor Authentication

Scan a code with an authenticator app, then enter the six-digit code to switch it on.

Billing and Plan: Your plan, worker usage and billing history.

Billing and Plan

Your plan, worker usage and billing history.

Service Delivery Modes: Choose which kinds of service your organisation delivers.

Service Delivery Modes

Choose which kinds of service your organisation delivers.

Notification Preferences: Choose which emails you receive.

Notification Preferences

Choose which emails you receive.

Open Shift Approval: Decide whether workers can claim open shifts straight away or need approval.

Open Shift Approval

Decide whether workers can claim open shifts straight away or need approval.

Kiosk PIN: Set the PIN workers use at a shared kiosk.

Kiosk PIN

Set the PIN workers use at a shared kiosk.

Your Profile Settings: Your login email and email notification choices.

Your Profile Settings

Your login email and email notification choices.

Security Settings: Two-factor status for your account, with trusted devices and an audit log for owners.

Security Settings

Two-factor status for your account, with trusted devices and an audit log for owners.

Team Members and Roles: Everyone in your organisation, their status and roles.

Team Members and Roles

Everyone in your organisation, their status and roles.

Weekly Report: Set the thresholds for the weekly summary email.

Weekly Report

Set the thresholds for the weekly summary email.

Cancel a Shift: Record who cancelled and why, so the right fee is applied.

Cancel a Shift

Record who cancelled and why, so the right fee is applied.

Shift Detail: A shift with its worker, pay estimate and attached forms.

Shift Detail

A shift with its worker, pay estimate and attached forms.

Add a Shift: Pick the person, date and times, and see suggested workers.

Add a Shift

Pick the person, date and times, and see suggested workers.

Reschedule a Shift: Move a shift to a new date and time.

Reschedule a Shift

Move a shift to a new date and time.

Training Modules: Mandatory and optional training, overall compliance and who is due.

Training Modules

Mandatory and optional training, overall compliance and who is due.

Worker Availability: A worker's weekly availability grid.

Worker Availability

A worker's weekly availability grid.

Worker Profile: A worker's profile and details.

Worker Profile

A worker's profile and details.

Worker Payroll Details: Payroll details and allowance settings for a worker.

Worker Payroll Details

Payroll details and allowance settings for a worker.

Long-Term Care — Mobile Views

Dashboard — Mobile

Dashboard (Mobile)

Residents — Mobile

Residents (Mobile)

Facility — Mobile

Facility (Mobile)

Roster — Mobile

Roster (Mobile)

Calendar — Mobile

Calendar (Mobile)

Clinical — Mobile

Clinical Obs (Mobile)

ADL — Mobile

ADL Charts (Mobile)

Handover — Mobile

Handover (Mobile)

Coverage — Mobile

Coverage (Mobile)

Notes — Mobile

Progress Notes (Mobile)

Restrictive — Mobile

Restrictive Practices (Mobile)

Timesheets — Mobile

Timesheets (Mobile)

Leave — Mobile

Leave (Mobile)

Import — Mobile

Import (Mobile)

Workers — Mobile

Workers (Mobile)

Analytics — Mobile

Analytics (Mobile)

Incidents — Mobile

Incidents (Mobile)

Messages — Mobile

Messages (Mobile)

Reports — Mobile

Reports (Mobile)

Forms — Mobile

Forms (Mobile)

Allowances — Mobile

Allowances (Mobile)

Mileage — Mobile

Mileage (Mobile)

Leave — Mobile

Leave (Mobile)

Timesheets — Mobile

Timesheets (Mobile)

Settings — Mobile

Settings (Mobile)

Holidays — Mobile

Holidays (Mobile)

Feedback — Mobile

Feedback (Mobile)

Help — Mobile

Help (Mobile)

eMAR — Mobile

eMAR (Mobile)

Controlled Drugs — Mobile

Controlled Drugs (Mobile)

Error Reports — Mobile

Error Reports (Mobile)

Report Error — Mobile

Report Error (Mobile)

Reviews — Mobile

Reviews (Mobile)

Rounds — Mobile

Rounds (Mobile)

Date Range — Mobile

Date Range (Mobile)

Holiday Exclusion

Holiday Self-Service

Holiday Exclusion — Mobile

Holiday Self-Service (Mobile)

Penalty Rates

Penalty Rates

Penalty Rates — Mobile

Penalty Rates (Mobile)

Nutrition screening (MUST) — risk level, recommended action and history for a resident — mobile view

Nutrition Screening (MUST) (Mobile)

Record MUST screenings for each resident and see the risk level, the recommended action and the full screening history.

Rostered vs Billed report — hours rostered versus hours billed, with the shortfall highlighted — mobile view

Rostered vs Billed (Mobile)

Spot revenue leakage at a glance — rostered hours versus hours actually billed, per resident, with the shortfall highlighted.

Admissions Pipeline: Track every enquiry from first call to admission: stage, priority, source and days waiting. (mobile view)

Admissions Pipeline (Mobile)

Track every enquiry from first call to admission: stage, priority, source and days waiting.

MAR Chart: A resident's medication administration over a week: given, refused, withheld and missed. (mobile view)

MAR Chart (Mobile)

A resident's medication administration over a week: given, refused, withheld and missed.

Missed Dose Alerts: Doses that were due and not recorded, so nothing is missed between rounds. (mobile view)

Missed Dose Alerts (Mobile)

Doses that were due and not recorded, so nothing is missed between rounds.

Give PRN Medication: Record an as-needed dose with the reason and a pain score; allergies and controlled-drug witnesses are shown. (mobile view)

Give PRN Medication (Mobile)

Record an as-needed dose with the reason and a pain score; allergies and controlled-drug witnesses are shown.

Body Map — Back: Back view with sacrum and heel pressure injuries recorded. (mobile view)

Body Map — Back (Mobile)

Back view with sacrum and heel pressure injuries recorded.

Body Map — Front: Mark skin findings on the front of the body and see them in the resident's record. (mobile view)

Body Map — Front (Mobile)

Mark skin findings on the front of the body and see them in the resident's record.

Resident Care Plan: The care plan for a resident, in the same record as everything else. (mobile view)

Resident Care Plan (Mobile)

The care plan for a resident, in the same record as everything else.

Resident Discharge: A completed discharge with its summary kept on the record. (mobile view)

Resident Discharge (Mobile)

A completed discharge with its summary kept on the record.

Next of Kin and Family Portal: Contacts on a resident's record, and who has family portal access. (mobile view)

Next of Kin and Family Portal (Mobile)

Contacts on a resident's record, and who has family portal access.

Family Updates: Post an update to the family and see what has already been shared. (mobile view)

Family Updates (Mobile)

Post an update to the family and see what has already been shared.

Resident Funding: Funding and fee details held on the resident's record. (mobile view)

Resident Funding (Mobile)

Funding and fee details held on the resident's record.

Resident GP Details: The resident's GP and contact details. (mobile view)

Resident GP Details (Mobile)

The resident's GP and contact details.

Resident Legal Documents: Advance care directive and power of attorney recorded for the resident. (mobile view)

Resident Legal Documents (Mobile)

Advance care directive and power of attorney recorded for the resident.

Resident Medical Profile: Conditions, medications, allergies and falls risk. (mobile view)

Resident Medical Profile (Mobile)

Conditions, medications, allergies and falls risk.

Resident Personal Details: The resident's personal details and room. (mobile view)

Resident Personal Details (Mobile)

The resident's personal details and room.

Family Portal — Accept Invitation: A relative accepts an invitation with a name and a password. (mobile view)

Family Portal — Accept Invitation (Mobile)

A relative accepts an invitation with a name and a password.

Family Portal — Updates: A relative's private feed of staff-written updates about their family member. (mobile view)

Family Portal — Updates (Mobile)

A relative's private feed of staff-written updates about their family member.

Family Portal — Sign In: Relatives sign in to their own portal, separate from the staff app. (mobile view)

Family Portal — Sign In (Mobile)

Relatives sign in to their own portal, separate from the staff app.

Custom Allowances: Create your own allowances beyond the standard ones, each with its own rate. (mobile view)

Custom Allowances (Mobile)

Create your own allowances beyond the standard ones, each with its own rate.

Allowance Rates: The rates used for each allowance, in one table. (mobile view)

Allowance Rates (Mobile)

The rates used for each allowance, in one table.

Allowances Report: Preview and export what was paid in allowances over a period, with a grand total. (mobile view)

Allowances Report (Mobile)

Preview and export what was paid in allowances over a period, with a grand total.

Incident Detail: An incident with its status, details and the update trail of who did what. (mobile view)

Incident Detail (Mobile)

An incident with its status, details and the update trail of who did what.

Report an Incident: Record what happened, who was involved and what was done straight away. (mobile view)

Report an Incident (Mobile)

Record what happened, who was involved and what was done straight away.

Invoices: Draft, sent, paid and voided invoices in one list, with PDF, receipt and credit note actions. (mobile view)

Invoices (Mobile)

Draft, sent, paid and voided invoices in one list, with PDF, receipt and credit note actions.

Roster — Day View: One day's shifts grouped by worker. (mobile view)

Roster — Day View (Mobile)

One day's shifts grouped by worker.

Roster — Month View: A month at a glance with shift counts for each day. (mobile view)

Roster — Month View (Mobile)

A month at a glance with shift counts for each day.

Shift Swap Requests: Pending swap requests with approve and reject. (mobile view)

Shift Swap Requests (Mobile)

Pending swap requests with approve and reject.

Set Up Two-Factor Authentication: Scan a code with an authenticator app, then enter the six-digit code to switch it on. (mobile view)

Set Up Two-Factor Authentication (Mobile)

Scan a code with an authenticator app, then enter the six-digit code to switch it on.

Billing and Plan: Your plan, worker usage and billing history. (mobile view)

Billing and Plan (Mobile)

Your plan, worker usage and billing history.

Service Delivery Modes: Choose which kinds of service your organisation delivers. (mobile view)

Service Delivery Modes (Mobile)

Choose which kinds of service your organisation delivers.

Notification Preferences: Choose which emails you receive. (mobile view)

Notification Preferences (Mobile)

Choose which emails you receive.

Open Shift Approval: Decide whether workers can claim open shifts straight away or need approval. (mobile view)

Open Shift Approval (Mobile)

Decide whether workers can claim open shifts straight away or need approval.

Kiosk PIN: Set the PIN workers use at a shared kiosk. (mobile view)

Kiosk PIN (Mobile)

Set the PIN workers use at a shared kiosk.

Your Profile Settings: Your login email and email notification choices. (mobile view)

Your Profile Settings (Mobile)

Your login email and email notification choices.

Security Settings: Two-factor status for your account, with trusted devices and an audit log for owners. (mobile view)

Security Settings (Mobile)

Two-factor status for your account, with trusted devices and an audit log for owners.

Team Members and Roles: Everyone in your organisation, their status and roles. (mobile view)

Team Members and Roles (Mobile)

Everyone in your organisation, their status and roles.

Weekly Report: Set the thresholds for the weekly summary email. (mobile view)

Weekly Report (Mobile)

Set the thresholds for the weekly summary email.

Cancel a Shift: Record who cancelled and why, so the right fee is applied. (mobile view)

Cancel a Shift (Mobile)

Record who cancelled and why, so the right fee is applied.

Shift Detail: A shift with its worker, pay estimate and attached forms. (mobile view)

Shift Detail (Mobile)

A shift with its worker, pay estimate and attached forms.

Add a Shift: Pick the person, date and times, and see suggested workers. (mobile view)

Add a Shift (Mobile)

Pick the person, date and times, and see suggested workers.

Reschedule a Shift: Move a shift to a new date and time. (mobile view)

Reschedule a Shift (Mobile)

Move a shift to a new date and time.

Training Modules: Mandatory and optional training, overall compliance and who is due. (mobile view)

Training Modules (Mobile)

Mandatory and optional training, overall compliance and who is due.

Worker Availability: A worker's weekly availability grid. (mobile view)

Worker Availability (Mobile)

A worker's weekly availability grid.

Worker Profile: A worker's profile and details. (mobile view)

Worker Profile (Mobile)

A worker's profile and details.

Worker Payroll Details: Payroll details and allowance settings for a worker. (mobile view)

Worker Payroll Details (Mobile)

Payroll details and allowance settings for a worker.

Long-Term Care — Worker View

What PSWs and care staff see on their devices.

Worker Dashboard

Worker Dashboard

Today's shifts, clock-in status, and notifications.

Worker Roster

My Roster

Upcoming shifts with room and resident assignments.

Worker Timesheets

My Timesheets

View hours, pending approvals, and pay period totals.

Worker Leave

Request Leave

Submit leave requests and check balances.

Worker Messages

Messages

Communicate with charge nurses and coordinators.

Worker ADL Charts

ADL Charting

Record ADL observations during your shift.

Worker Clinical

Clinical Observations

Record vitals and clinical notes for residents.

Worker Handover

Handover

Submit and view shift handover notes.

My Training: A worker sees the training assigned to them and what is complete.

My Training

A worker sees the training assigned to them and what is complete.

Ask to Swap a Shift: A worker who can't make a shift asks to swap it and says why.

Ask to Swap a Shift

A worker who can't make a shift asks to swap it and says why.

Worker — Mobile Views

Worker Dashboard — Mobile

Dashboard (Mobile)

Roster — Mobile

Roster (Mobile)

Timesheets — Mobile

Timesheets (Mobile)

Leave — Mobile

Leave (Mobile)

Messages — Mobile

Messages (Mobile)

ADL — Mobile

ADL Charts (Mobile)

Clinical — Mobile

Clinical Obs (Mobile)

Handover — Mobile

Handover (Mobile)

My Training: A worker sees the training assigned to them and what is complete. (mobile view)

My Training (Mobile)

A worker sees the training assigned to them and what is complete.

Ask to Swap a Shift: A worker who can't make a shift asks to swap it and says why. (mobile view)

Ask to Swap a Shift (Mobile)

A worker who can't make a shift asks to swap it and says why.

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