Product Tour — Canada
Real screenshots from KareShift for Canadian disability support and long-term care providers. No demo required — browse the screens below.
Disability Support — Owner View
What coordinators and managers see when managing a community disability support agency in Ontario.
Dashboard
Daily overview — roster coverage, compliance alerts, worker stats, operational status.

Cancellation Policy

Claim Approval

Claim Approval (Mobile)

Visit Confirmation

Visit Confirmation (Mobile)

Worker Compliance (Mobile)
Roster Management
Weekly roster with Ontario shift presets. Drag-and-drop scheduling for community support.
Calendar View
Full calendar view — toggle between day, week, and month. Filter by worker or participant.
Participants
All your participants — Passport funding allocations, support plans, goals, linked workers.
Participant Detail
Full participant profile — funding, goals, linked workers, support history.
Support Workers
Your full team — Vulnerable Sector Check status, First Aid, availability, hours this week.
Worker Compliance
Document tracking — police checks, First Aid, training records, expiry alerts.
Timesheets
Auto-generated from GPS clock-in. Approve, export to payroll, track hours and costs.
Progress Notes
Care notes linked to participants. Searchable, timestamped, audit-ready.
Analytics
Staffing metrics, compliance health, shift fill rates — data-driven management.
Leave Management
Leave requests, approvals, balance tracking. Annual, personal, unpaid — all in one place.
Incident Reporting
Record, classify, and track incidents. Full audit trail for MCCSS reviews.
Team Messaging
Secure 1:1 and group messaging. File sharing, read receipts, push notifications.
Geofence Alerts
Automatic alerts when workers clock in outside the expected participant address.
Reports & Exports
Payroll export, funding usage, weekly hours — CSV, Excel, or PDF.
Custom Forms
Build forms for any purpose — assessments, vehicle inspections, daily logs.
Allowances & Mileage
Mileage logging at a configurable per-km rate, plus travel allowances.
Mileage Overview
All workers' travel at a glance. Distance, trips, and reimbursement totals.
Settings
Organisation details, billing, subscription, timezone.
Public Holidays
Ontario statutory holidays auto-applied. Add custom holidays for penalty rate calculations.
Data Import
Bulk import workers, participants, and shifts from CSV.
Feedback
Submit feedback directly inside the app. Feature requests go into our roadmap.
Quick Feedback
Submit feedback from any page with our floating widget.
Feedback Detail
View admin responses and resolution status on individual feedback items.
Feedback History
All submitted feedback — sorted by status, with admin responses.
Feedback Submission
Describe the issue, select a category, and submit — takes seconds.
Help Centre
Built-in guides and documentation. Search for answers without leaving the app.
Rostered vs Billed
Spot revenue leakage at a glance — rostered hours versus hours actually billed, per participant, with the shortfall highlighted.
AI Settings
Turn AI progress summaries on for your organisation, set a monthly spending cap and see this period's usage.
AI Progress Summary — Choose a Period
Pick a participant and a date range, see the cost per summary, then generate. Off by default; owners switch it on.
AI Progress Summary — Result
A written summary with highlights and areas to monitor. Staff review it before relying on it.
AI Usage History
Every summary generated, who ran it, for whom and what it cost.
Custom Allowances
Create your own allowances beyond the standard ones, each with its own rate.
Allowance Rates
The rates used for each allowance, in one table.
Allowances Report
Preview and export what was paid in allowances over a period, with a grand total.
Form Analytics
Totals and answer distributions for a custom form across all submissions.
Form Submissions
Completed forms on a participant's record, with signatures.
Incident Detail
An incident with its status, details and the update trail of who did what.
Report an Incident
Record what happened, who was involved and what was done straight away.
Invoices
Draft, sent, paid and voided invoices in one list, with PDF, receipt and credit note actions.
Cancellation History
Cancelled visits with who cancelled, whether the fee is claimable and the amount.
Participant Schedule
A participant's week of support and how well it is covered.
Roster — Day View
One day's shifts grouped by worker.
Roster — Month View
A month at a glance with shift counts for each day.
Shift Swap Requests
Pending swap requests with approve and reject.
Set Up Two-Factor Authentication
Scan a code with an authenticator app, then enter the six-digit code to switch it on.
Billing and Plan
Your plan, worker usage and billing history.
Service Delivery Modes
Choose which kinds of service your organisation delivers.
Notification Preferences
Choose which emails you receive.
Open Shift Approval
Decide whether workers can claim open shifts straight away or need approval.
Kiosk PIN
Set the PIN workers use at a shared kiosk.
Your Profile Settings
Your login email and email notification choices.
Security Settings
Two-factor status for your account, with trusted devices and an audit log for owners.
Team Members and Roles
Everyone in your organisation, their status and roles.
Weekly Report
Set the thresholds for the weekly summary email.
Forms Attached to a Shift
A shift with a mandatory form marked completed.
Cancel a Shift
Record who cancelled and why, so the right fee is applied.
Shift Detail
A shift with its worker, pay estimate and attached forms.
Add a Shift
Pick the person, date and times, and see suggested workers.
Replacement Assistant
A vacant shift with ranked replacement workers and one-click offers.
Reschedule a Shift
Move a shift to a new date and time.
Training Modules
Mandatory and optional training, overall compliance and who is due.
Worker Availability
A worker's weekly availability grid.
Worker Profile
A worker's profile and details.
Worker Payroll Details
Payroll details and allowance settings for a worker.
Disability Support — Mobile Views
Every feature works on mobile. Here's what it looks like on a phone.

Dashboard (Mobile)

Roster (Mobile)

Calendar (Mobile)

Participants (Mobile)

Participant Detail (Mobile)

Workers (Mobile)

Timesheets (Mobile)

Progress Notes (Mobile)

Analytics (Mobile)

Leave (Mobile)

Incidents (Mobile)

Messages (Mobile)

Geofence (Mobile)

Reports (Mobile)

Forms (Mobile)

Allowances (Mobile)

Mileage (Mobile)

Settings (Mobile)

Holidays (Mobile)

Import (Mobile)

Feedback (Mobile)

Help (Mobile)

Holiday Self-Service

Holiday Self-Service (Mobile)

Penalty Rates

Penalty Rates (Mobile)

Template Import

Template Import (Mobile)
Rostered vs Billed (Mobile)
Spot revenue leakage at a glance — rostered hours versus hours actually billed, per participant, with the shortfall highlighted.
AI Settings (Mobile)
Turn AI progress summaries on for your organisation, set a monthly spending cap and see this period's usage.
AI Progress Summary — Choose a Period (Mobile)
Pick a participant and a date range, see the cost per summary, then generate. Off by default; owners switch it on.
AI Progress Summary — Result (Mobile)
A written summary with highlights and areas to monitor. Staff review it before relying on it.
AI Usage History (Mobile)
Every summary generated, who ran it, for whom and what it cost.
Custom Allowances (Mobile)
Create your own allowances beyond the standard ones, each with its own rate.
Allowance Rates (Mobile)
The rates used for each allowance, in one table.
Allowances Report (Mobile)
Preview and export what was paid in allowances over a period, with a grand total.
Form Analytics (Mobile)
Totals and answer distributions for a custom form across all submissions.
Form Submissions (Mobile)
Completed forms on a participant's record, with signatures.
Incident Detail (Mobile)
An incident with its status, details and the update trail of who did what.
Report an Incident (Mobile)
Record what happened, who was involved and what was done straight away.
Invoices (Mobile)
Draft, sent, paid and voided invoices in one list, with PDF, receipt and credit note actions.
Cancellation History (Mobile)
Cancelled visits with who cancelled, whether the fee is claimable and the amount.
Participant Schedule (Mobile)
A participant's week of support and how well it is covered.
Roster — Day View (Mobile)
One day's shifts grouped by worker.
Roster — Month View (Mobile)
A month at a glance with shift counts for each day.
Shift Swap Requests (Mobile)
Pending swap requests with approve and reject.
Set Up Two-Factor Authentication (Mobile)
Scan a code with an authenticator app, then enter the six-digit code to switch it on.
Billing and Plan (Mobile)
Your plan, worker usage and billing history.
Service Delivery Modes (Mobile)
Choose which kinds of service your organisation delivers.
Notification Preferences (Mobile)
Choose which emails you receive.
Open Shift Approval (Mobile)
Decide whether workers can claim open shifts straight away or need approval.
Kiosk PIN (Mobile)
Set the PIN workers use at a shared kiosk.
Your Profile Settings (Mobile)
Your login email and email notification choices.
Security Settings (Mobile)
Two-factor status for your account, with trusted devices and an audit log for owners.
Team Members and Roles (Mobile)
Everyone in your organisation, their status and roles.
Weekly Report (Mobile)
Set the thresholds for the weekly summary email.
Forms Attached to a Shift (Mobile)
A shift with a mandatory form marked completed.
Cancel a Shift (Mobile)
Record who cancelled and why, so the right fee is applied.
Shift Detail (Mobile)
A shift with its worker, pay estimate and attached forms.
Add a Shift (Mobile)
Pick the person, date and times, and see suggested workers.
Replacement Assistant (Mobile)
A vacant shift with ranked replacement workers and one-click offers.
Reschedule a Shift (Mobile)
Move a shift to a new date and time.
Training Modules (Mobile)
Mandatory and optional training, overall compliance and who is due.
Worker Availability (Mobile)
A worker's weekly availability grid.
Worker Profile (Mobile)
A worker's profile and details.
Worker Payroll Details (Mobile)
Payroll details and allowance settings for a worker.
Disability Support — Worker View
What support workers see on their phone and desktop.

Worker Dashboard
Today's shifts, upcoming roster, clock-in status, and notifications.

Open Shift Board

Open Shift Board (Mobile)

My Roster
Upcoming shifts, participant details, and one-tap clock-in.

My Timesheets
View approved hours, pending approvals, and historical records.

Availability
Set weekly availability. Conflict warnings shown when rostered against unavailable times.

Request Leave
Submit leave requests, view balances, check approval status.

Messages
Communicate with coordinators and team members directly.

Self-Onboarding
New workers complete their own profile, upload compliance docs, set availability.

Shift Offers
See and accept open shifts directly from your phone — no phone calls needed.
Filling a Form
A worker fills a custom form on their phone as part of a shift.
My Training
A worker sees the training assigned to them and what is complete.
Ask to Swap a Shift
A worker who can't make a shift asks to swap it and says why.
Worker — Mobile Views

Dashboard (Mobile)

Roster (Mobile)

Timesheets (Mobile)

Availability (Mobile)

Leave (Mobile)

Messages (Mobile)

Onboarding (Mobile)

Shift Offers (Mobile)
Filling a Form (Mobile)
A worker fills a custom form on their phone as part of a shift.
My Training (Mobile)
A worker sees the training assigned to them and what is complete.
Ask to Swap a Shift (Mobile)
A worker who can't make a shift asks to swap it and says why.
Long-Term Care — Owner View
What administrators and DOCs see when managing a long-term care home in Ontario.

Dashboard
Bed occupancy, staffing coverage, compliance alerts, and daily operational overview.

Cancellation Policy

Resident Detail (Mobile)

Claim Approval

Claim Approval (Mobile)

Visit Confirmation

Visit Confirmation (Mobile)

Worker Compliance (Mobile)

Residents
All residents with room assignments, care levels, and admission status.

Resident Detail
Full resident profile — room, care plan, clinical history, NOK contacts.

Facility
Wings, rooms, and bed assignments. Visual occupancy overview.

Roster
Shift scheduling by wing with AM/PM/Night presets and coverage tracking.

Calendar View
Full calendar with shift coverage visibility across all wings.

Clinical Observations
Record vitals, pain assessments, and clinical notes. Trend tracking.

ADL Charting
Track activities of daily living — mobility, nutrition, hygiene, continence.

Shift Handover
Structured handover notes between shifts, so resident updates are recorded and passed on.

eMAR — Medication Orders
Full medication management — orders, PRN, controlled drugs. Real-time compliance with missed dose alerts.

Controlled Drug Register
Full chain of custody — opening balance, receipts, administrations, disposals.

Medication Error Reports
Track and analyse medication errors — type, severity, root cause analysis.

Report Medication Error
Structured error reporting — wrong dose, wrong time, omission.

Medication Reviews
Track overdue medication reviews. Quarterly scheduling, Physician/pharmacist sign-off.

Medication Rounds
Room-by-room medication checklist for care workers.

Open Shift Board

Open Shift Board (Mobile)

Coverage
At-a-glance shift coverage by wing and time. Spot gaps early.

Progress Notes
Shift-by-shift care notes linked to residents. Audit-ready.

Restrictive Practices
Log and track any restrictive interventions with full audit trail.

Timesheets
Auto-generated from clock-in. Approve and export to payroll.

Leave
Manage staff leave with roster impact visibility.

Data Import
Bulk import residents, workers, and historical data from CSV.

Workers
Full team — PSWs, RPNs, RNs. Compliance status and hours.

Worker Compliance
Track Vulnerable Sector Checks, CPR, and mandatory training.

Analytics
Staffing metrics, compliance health, and operational insights.

Incidents
Incident reporting with classification, follow-up, and audit trail.

Messaging
Secure team messaging. Shift handover channels, 1:1 and group conversations.

Reports
Payroll-ready exports, staffing reports, and compliance summaries.

Custom Forms
Build assessment forms, incident checklists, and daily logs.

Allowances
Manage staff allowances and mileage reimbursements.

Mileage Overview
Staff travel distance and reimbursement totals at a glance.

Leave Management
All leave requests, approvals, and balance tracking.

Timesheets Overview
Organisation-wide timesheet approval and export.

Settings
Organisation config, billing, and subscription management.

Public Holidays
Ontario statutory holidays with penalty rate automation.

Feedback
Submit feedback and track admin responses.

Quick Feedback
Submit from any page with the floating widget.

Feedback Detail
View responses and resolution status.

Feedback History
All submissions sorted by status.

Feedback Form
Describe, categorise, and submit.

Help Centre
Built-in guides and documentation.
Nutrition Screening (MUST)
Record MUST screenings for each resident and see the risk level, the recommended action and the full screening history.
Rostered vs Billed
Spot revenue leakage at a glance — rostered hours versus hours actually billed, per resident, with the shortfall highlighted.
Admissions Pipeline
Track every enquiry from first call to admission: stage, priority, source and days waiting.
MAR Chart
A resident's medication administration over a week: given, refused, withheld and missed.
Missed Dose Alerts
Doses that were due and not recorded, so nothing is missed between rounds.
Give PRN Medication
Record an as-needed dose with the reason and a pain score; allergies and controlled-drug witnesses are shown.
Body Map — Back
Back view with sacrum and heel pressure injuries recorded.
Body Map — Front
Mark skin findings on the front of the body and see them in the resident's record.
Resident Care Plan
The care plan for a resident, in the same record as everything else.
Resident Discharge
A completed discharge with its summary kept on the record.
Next of Kin and Family Portal
Contacts on a resident's record, and who has family portal access.
Family Updates
Post an update to the family and see what has already been shared.
Resident Funding
Funding and fee details held on the resident's record.
Resident GP Details
The resident's GP and contact details.
Resident Legal Documents
Advance care directive and power of attorney recorded for the resident.
Resident Medical Profile
Conditions, medications, allergies and falls risk.
Resident Personal Details
The resident's personal details and room.
Family Portal — Accept Invitation
A relative accepts an invitation with a name and a password.
Family Portal — Updates
A relative's private feed of staff-written updates about their family member.
Family Portal — Sign In
Relatives sign in to their own portal, separate from the staff app.
Custom Allowances
Create your own allowances beyond the standard ones, each with its own rate.
Allowance Rates
The rates used for each allowance, in one table.
Allowances Report
Preview and export what was paid in allowances over a period, with a grand total.
Incident Detail
An incident with its status, details and the update trail of who did what.
Report an Incident
Record what happened, who was involved and what was done straight away.
Invoices
Draft, sent, paid and voided invoices in one list, with PDF, receipt and credit note actions.
Roster — Day View
One day's shifts grouped by worker.
Roster — Month View
A month at a glance with shift counts for each day.
Shift Swap Requests
Pending swap requests with approve and reject.
Set Up Two-Factor Authentication
Scan a code with an authenticator app, then enter the six-digit code to switch it on.
Billing and Plan
Your plan, worker usage and billing history.
Service Delivery Modes
Choose which kinds of service your organisation delivers.
Notification Preferences
Choose which emails you receive.
Open Shift Approval
Decide whether workers can claim open shifts straight away or need approval.
Kiosk PIN
Set the PIN workers use at a shared kiosk.
Your Profile Settings
Your login email and email notification choices.
Security Settings
Two-factor status for your account, with trusted devices and an audit log for owners.
Team Members and Roles
Everyone in your organisation, their status and roles.
Weekly Report
Set the thresholds for the weekly summary email.
Cancel a Shift
Record who cancelled and why, so the right fee is applied.
Shift Detail
A shift with its worker, pay estimate and attached forms.
Add a Shift
Pick the person, date and times, and see suggested workers.
Reschedule a Shift
Move a shift to a new date and time.
Training Modules
Mandatory and optional training, overall compliance and who is due.
Worker Availability
A worker's weekly availability grid.
Worker Profile
A worker's profile and details.
Worker Payroll Details
Payroll details and allowance settings for a worker.
Long-Term Care — Mobile Views

Dashboard (Mobile)

Residents (Mobile)

Facility (Mobile)

Roster (Mobile)

Calendar (Mobile)

Clinical Obs (Mobile)

ADL Charts (Mobile)

Handover (Mobile)

Coverage (Mobile)

Progress Notes (Mobile)

Restrictive Practices (Mobile)

Timesheets (Mobile)

Leave (Mobile)

Import (Mobile)

Workers (Mobile)

Analytics (Mobile)

Incidents (Mobile)

Messages (Mobile)

Reports (Mobile)

Forms (Mobile)

Allowances (Mobile)

Mileage (Mobile)

Leave (Mobile)

Timesheets (Mobile)

Settings (Mobile)

Holidays (Mobile)

Feedback (Mobile)

Help (Mobile)

eMAR (Mobile)

Controlled Drugs (Mobile)

Error Reports (Mobile)

Report Error (Mobile)

Reviews (Mobile)

Rounds (Mobile)

Date Range (Mobile)

Holiday Self-Service

Holiday Self-Service (Mobile)

Penalty Rates

Penalty Rates (Mobile)
Nutrition Screening (MUST) (Mobile)
Record MUST screenings for each resident and see the risk level, the recommended action and the full screening history.
Rostered vs Billed (Mobile)
Spot revenue leakage at a glance — rostered hours versus hours actually billed, per resident, with the shortfall highlighted.
Admissions Pipeline (Mobile)
Track every enquiry from first call to admission: stage, priority, source and days waiting.
MAR Chart (Mobile)
A resident's medication administration over a week: given, refused, withheld and missed.
Missed Dose Alerts (Mobile)
Doses that were due and not recorded, so nothing is missed between rounds.
Give PRN Medication (Mobile)
Record an as-needed dose with the reason and a pain score; allergies and controlled-drug witnesses are shown.
Body Map — Back (Mobile)
Back view with sacrum and heel pressure injuries recorded.
Body Map — Front (Mobile)
Mark skin findings on the front of the body and see them in the resident's record.
Resident Care Plan (Mobile)
The care plan for a resident, in the same record as everything else.
Resident Discharge (Mobile)
A completed discharge with its summary kept on the record.
Next of Kin and Family Portal (Mobile)
Contacts on a resident's record, and who has family portal access.
Family Updates (Mobile)
Post an update to the family and see what has already been shared.
Resident Funding (Mobile)
Funding and fee details held on the resident's record.
Resident GP Details (Mobile)
The resident's GP and contact details.
Resident Legal Documents (Mobile)
Advance care directive and power of attorney recorded for the resident.
Resident Medical Profile (Mobile)
Conditions, medications, allergies and falls risk.
Resident Personal Details (Mobile)
The resident's personal details and room.
Family Portal — Accept Invitation (Mobile)
A relative accepts an invitation with a name and a password.
Family Portal — Updates (Mobile)
A relative's private feed of staff-written updates about their family member.
Family Portal — Sign In (Mobile)
Relatives sign in to their own portal, separate from the staff app.
Custom Allowances (Mobile)
Create your own allowances beyond the standard ones, each with its own rate.
Allowance Rates (Mobile)
The rates used for each allowance, in one table.
Allowances Report (Mobile)
Preview and export what was paid in allowances over a period, with a grand total.
Incident Detail (Mobile)
An incident with its status, details and the update trail of who did what.
Report an Incident (Mobile)
Record what happened, who was involved and what was done straight away.
Invoices (Mobile)
Draft, sent, paid and voided invoices in one list, with PDF, receipt and credit note actions.
Roster — Day View (Mobile)
One day's shifts grouped by worker.
Roster — Month View (Mobile)
A month at a glance with shift counts for each day.
Shift Swap Requests (Mobile)
Pending swap requests with approve and reject.
Set Up Two-Factor Authentication (Mobile)
Scan a code with an authenticator app, then enter the six-digit code to switch it on.
Billing and Plan (Mobile)
Your plan, worker usage and billing history.
Service Delivery Modes (Mobile)
Choose which kinds of service your organisation delivers.
Notification Preferences (Mobile)
Choose which emails you receive.
Open Shift Approval (Mobile)
Decide whether workers can claim open shifts straight away or need approval.
Kiosk PIN (Mobile)
Set the PIN workers use at a shared kiosk.
Your Profile Settings (Mobile)
Your login email and email notification choices.
Security Settings (Mobile)
Two-factor status for your account, with trusted devices and an audit log for owners.
Team Members and Roles (Mobile)
Everyone in your organisation, their status and roles.
Weekly Report (Mobile)
Set the thresholds for the weekly summary email.
Cancel a Shift (Mobile)
Record who cancelled and why, so the right fee is applied.
Shift Detail (Mobile)
A shift with its worker, pay estimate and attached forms.
Add a Shift (Mobile)
Pick the person, date and times, and see suggested workers.
Reschedule a Shift (Mobile)
Move a shift to a new date and time.
Training Modules (Mobile)
Mandatory and optional training, overall compliance and who is due.
Worker Availability (Mobile)
A worker's weekly availability grid.
Worker Profile (Mobile)
A worker's profile and details.
Worker Payroll Details (Mobile)
Payroll details and allowance settings for a worker.
Long-Term Care — Worker View
What PSWs and care staff see on their devices.

Worker Dashboard
Today's shifts, clock-in status, and notifications.

My Roster
Upcoming shifts with room and resident assignments.

My Timesheets
View hours, pending approvals, and pay period totals.

Request Leave
Submit leave requests and check balances.

Messages
Communicate with charge nurses and coordinators.

ADL Charting
Record ADL observations during your shift.

Clinical Observations
Record vitals and clinical notes for residents.

Handover
Submit and view shift handover notes.
My Training
A worker sees the training assigned to them and what is complete.
Ask to Swap a Shift
A worker who can't make a shift asks to swap it and says why.
Worker — Mobile Views

Dashboard (Mobile)

Roster (Mobile)

Timesheets (Mobile)

Leave (Mobile)

Messages (Mobile)

ADL Charts (Mobile)

Clinical Obs (Mobile)

Handover (Mobile)
My Training (Mobile)
A worker sees the training assigned to them and what is complete.
Ask to Swap a Shift (Mobile)
A worker who can't make a shift asks to swap it and says why.
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